All Systems Operational
About This Site
This page provides status updates about NamePros' infrastructure and availability. Many of these features represent third-party services that NamePros utilizes; the status of each one is automatically copied here.
For issues that may be affecting regional connectivity, visit Cloudflare's status page: https://www.cloudflarestatus.com/
NamePros Privacy Policy: https://www.namepros.com/privacy
Statuspage/Atlassian Privacy Policy: https://www.atlassian.com/legal/privacy-policy
Forums
Operational
Overall availability of the forums and blog. Outages indicate likely issues with core web services that will affect a large percentage of users. Downtime is automatically detected, so it's possible for false positives to occur.
Blog
Operational
Overall availability of the forums and blog. Outages indicate likely issues with core web services that will affect a large percentage of users. Downtime is automatically detected, so it's possible for false positives to occur.
RSS feed
Operational
Used by feed aggregators and news apps.
Server infrastructure
Operational
Forums and blog database
Operational
This includes several servers that store persistent data. Searches and recent activity queries are handled by a separate set of servers.
Search database
Operational
The cluster of search servers that power the search capabilities throughout NamePros. If this fails, keyword searches and queries for recent content may take a long time or fail.
Avatar and attachment storage
Operational
Avatars and attachments are stored in a special type of file storage. If this fails, some avatars and attachments may intermittently fail to load.
Backend servers
Operational
Health of the server infrastructure and its ability to allocate more servers as needed. Includes web, search, and scheduled task servers.
Internal DNS
Operational
Our internal DNS services aren't directly exposed to the internet, but our public DNS system relies on it for up-to-date information. For the status of our public DNS system, see "Global network."
Load balancers
Operational
Responsible for forwarding web and database requests to healthy servers. If a server is deemed unhealthy or overworked, the load balancers will stop sending traffic to it.
Session and configuration cache
Operational
Session handling and site configuration caching. If this encounters issues, users may be logged out and have trouble logging back in, and the site may seem slower than usual.
Billing
Operational
Stripe: Credit card subscription management
Operational
Ability to manage credit card-based subscriptions through NamePros' website.
Stripe: Credit card subscription events
Operational
Ability to automatically respond to changes in subscription status.
Stripe: Credit card form
Operational
The web form used to submit new credit card information. For security, this form is managed by a third-party service that is certified to handle sensitive information.
PayPal: Subscription integration
Operational
Billing database
Operational
Email
Operational
SES: Primary outbound email system
Operational
The general status of our primary email system.
SES: Invalid email handler
Operational
If an email address is invalid or rejecting our messages, we normally stop sending emails to that address. If this fails, we may erroneously attempt to send further emails to recipients that no longer wish to receive communications.
Google Workspace: Staff email
Operational
Our individual email addresses that we use for NamePros-related business.
Customer support
Operational
Re:amaze: Support widget
Operational
On-website support widget, accessible via the button in the lower-right corner of the website and the form on the Contact Us page.
Re:amaze: Support email delivery
Operational
Delivery of responses from support representatives via email.
Re:amaze: Support representative interface
Operational
The interfaces that support representatives use to respond to requests. If this is down, representatives won't be able to read or respond to queries.
Status page
Operational
Even the status page you're looking at now is far from infallible.
StatusPage.io: Email notifications
Operational
You can subscribe to be notified of status updates. If this service failed, some alerts may fail to send via email.
StatusPage.io: Metric graphs
Operational
StatusPage.io: SMS notifications
Operational
You can subscribe to be notified of status updates. If this service failed, some alerts may fail to send via SMS.
StatusPage.io: Third-party services status
Operational
We integrate with the status pages of third-party services we utilize so we can automatically provide status updates. If this service encounters difficulties, status updates for third-party services may fail.
StatusPage.io: This web page
Operational
The web page you're looking at now.
Monitoring
Operational
Datadog: Server metrics
Operational
Fine-grained monitoring of server performance. If this fails, sysadmins may not be alerted to transient performance degradations.
Datadog: Server metric collector
Operational
Collects metric data received from individual servers. If this fails, metrics may be incomplete, and sysadmins may not be alerted to certain performance degradations.
Datadog: Event log
Operational
Records notable infrastructure and application events, including errors. If this fails, sysadmins may not be alerted to certain backend errors.
Datadog: Alert generator
Operational
Generates alerts from anomalous metrics and events. If this fails, sysadmins may not be alerted to certain errors and performance degradations.
SNS: Load balancer monitoring
Operational
Monitors load balancers to ensure that all requests are being handled in a timely fashion. If this fails, sysadmins may not receive alerts about transient web and search errors.
PagerDuty: Outgoing alerts collector
Operational
Receives urgent alerts from monitoring services that are to be forwarded to sysadmins. If this fails, sysadmins may not be notified of issues.
PagerDuty: Alert delivery
Operational
Sends urgent alerts to sysadmins via various real-time communication channels. If this fails, sysadmins may not be notified of issues.
Global network
Operational
Cloudflare
Operational
For Cloudflare status updates that could affect regional access to NamePros, visit their dedicated status page: https://www.cloudflarestatus.com/
CloudFront
Operational
Fallback CDN. Also provides connectivity for some redirects and static resources.
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.